Normal delivery times for pre-orders and personalized items are 5 to 12 weeks and 24 to 72 hours for ready-to-go items. Mailing times are normally 5 working days and may vary depending on the time of year.
Astéria Créations is not responsible for postal delays and disclaims all responsibilities in connection with additional delays and beyond our control.
At any time, you can contact the delivery company chosen during your payment (Purolator or Canada Post) by identifying yourself and providing your tracking number in order to have information on delays.
All packages have a tracking number that you will find in your shipment confirmation email.
Postal charges are still fixed at $ 10.00. Shipments are made through Purolator.
You can also choose the Canada Post option without a tracking number at your risk for a fee of $ 5.00 on certain products.